The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this unit of competency:

The individual being assessed must provide evidence of specified essential knowledge as well as skills

This unit will be most appropriately assessed in the workplace or in a simulated workplace and under the normal range of workplace conditions

It is recommended that assessment or information for assessment will be conducted or gathered over a period of time and cover the normal range of workplace situation and settings

Access and equity considerations:

All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities

Context of and specific resources for assessment:

This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged

Resources required for assessment of this unit include access to:

appropriate workplace where assessment can take place

relevant organisation policy, protocols and procedures

equipment and resources normally used in the workplace

Method of assessment may include:

Observation in the workplace

Written assignments/projects

Case study and scenario analysis

Questioning

Role play simulation

Related units:

This unit should be assessed in conjunction with related unit:

CHCDIS301A Work effectively with people with a disability

This describes the essential skills and knowledge and their level required for this unit.

Essential knowledge:

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

These include knowledge and understanding of:

Relevant policies, protocols and practices of the organisation in relation to work role

Legislative processes related to the rights and responsibilities of people with disability

Elements of best practice in the area of community inclusion

The social model of disability and the impact of social devaluation on an individual's quality of life

Competency and image enhancement as a means of addressing devaluation

Principles of active support

Broad understanding of lifespan development

Strengths-based and person-centred practice

The impact of stigma

Principles of risk assessment and mitigation

Duty of care requirements

Strategies for:

Identifying psychosocial interests, abilities and requirements of people with disability

Matching options, networks and services to the requirements of people with disability

Creating independence

Providing community education

Communication to assist with community participation

Programs and agencies that support community inclusion

Financial supports to assist with accessing the community

Worker role in assisting the client with financial management

Transport services available for people with various types of disabilities

Aids and equipment used to facilitate community inclusion

Group dynamics

Working with families and family systems

Role of carers

Task analysis

Prompting, principles of prompting and fading prompting

Reinforcers

Motivators to learn and common de-motivators and blocks

Maintenance techniques and generalisation

Incidental learning

Essential skills:

It is critical that the candidate demonstrate the ability to:

Promote community inclusion to enhance the psychosocial well being of people with disability

Develop individualised community support plans

Uphold rights and responsibilities of people with disability through community inclusion

Educate the community in a way that promotes a positive image of the person/people with disability

Coordinate a wide range of activities for facilitation of community inclusion

Network

Support other workers to implement strategies that support community participation and inclusion

Develop strategies that minimise the impact of stigma

Collaborate and network with a variety of personnel in order to achieve learning and development objectives

Demonstrate appropriate task breakdown

Apply communication techniques that encourage and motivate

Use appropriate prompting and application of reinforcers during training session

Demonstrate appropriate use of incidental learning opportunities

Develop communication strategies to address identified needs or issues

continued ...

Essential skills (contd):

In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

These include the ability to:

Demonstrate understanding of and adherence to own work role and responsibilities

Follow organisation policies, protocols and procedures

Liaise and report appropriately to agencies

Communicate effectively with people with disability and their carers

Apply reading and writing skills required to fulfil work role in a safe manner and as specified by the organisation/service:

this requires a level of skill that enables the worker to follow and give work-related instructions and directions and the ability to seek clarification and comments from clients, colleagues, health professionals and other service providers

industry work roles will require workers to possess a literacy level that will enable them to, read and write client's service delivery plans, record in health records, complete assessment tools and write reports and submissions

Apply oral communication skills required to fulfil work role in a safe manner and as specified by the organisation:

this requires a level of skill that enables the worker to follow work-related instructions and directions and the ability to seek clarification and comments from supervisors, clients and colleagues

industry work roles will require workers to possess effective verbal and non-verbal communication skills that will enable them to ask questions, clarify understanding and meaning, recognise and interpret non-verbal cues, adapt communication styles to meet specific needs, provide information and express encouragement and support

Apply problem solving skills that require negotiation and medication skills to resolve problems of a difficult nature within organisation protocols

Collaborate and network with a variety of stakeholders in order to achieve service objectives

Apply aids and equipment as required to facilitate community inclusion

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

People with disability may include:

Individuals at any stage of the life span

Individuals living in the community, alone, sharing with others, with a partner or with family or carers

Individuals living in supported community accommodation

Social network may include:

Family groups

Support groups

Direct neighbourhood or local community

Work groups

Sports and other recreation groups

Age-related groups (youth or senior citizens)

Community centres

Clubs

Church groups

Individualised community support plan may include:

Relevant stakeholders

Community inclusion goals

Strategies to achieve goals

Finance and budget

Opportunities for further inclusion

Who is responsible for actioning

Review dates

Possible barriers to participation and inclusion may include:

Stigma

Skills

Behaviour

Transport

Accessibility

Finance

Elements of inclusion best practice may include:

Person-centred support

Capacity thinking

Building alliances within the community

Create understanding

Open choices and opportunities

Raising expectations

Nurture relationships

Networking may include:

Building on the skills of the person

Identifying associations and networks if individuals that share the person's interests

Learning about the neighbourhood

Asking the following:

with whom would the person enjoy spending time

where could the person make a difference

who could add to the knowledge and experience the person has

what roles could the person take

is there someone who would be able to support the person

Equipment/resources required

Appropriate resources may include:

Specialised transport

Mobility aids

Communication devices/aids

Personnel

Examples of physical entry and exit issues may include:

Kerbs

Lifts

Ramps

Lighting

Signs

Amenities

Location risk may include:

Safety of specific premises

Safety of the activity

Risks associated with supporting community participationmay include:

Non-acceptance

Poor match with activity and the group